Terms & Conditions

1. Who we are

These terms are between you and LucianStyle Development Corporation, a company incorporated in Saint Lucia on 10 November 2006 (company number 2006/C433), at #11 Reduit Beach Drive, Rodney Bay, Gros Islet, Saint Lucia.

LucianStyle Experiences is our main booking brand. We also trade as TIMELESS Speedboat Tours & Charters (boat tours and charters), St Lucia Segway (the Rodney Bay Village Segway tour) and iRide Caribbean (scooters). These are brands of the same company, not separate companies.

"We", "us" and "our" mean LucianStyle Development Corporation under any of these brands. "You" means the person using the site or making a booking, and anyone you book for.

2. Using this website

Unless stated otherwise, we or our licensors own the content on this site, including text, photos, videos, logos and design. You may view it for your own personal use. You must not:

• republish, sell, rent or sub-license material from this site
• reproduce, duplicate or copy it for commercial use
• redistribute our content, or use our logo or artwork without written permission

3. Linking to our site

Government agencies, search engines, news organisations and online directories may link to our site without asking, as long as the link isn't misleading, doesn't suggest we endorse them, and fits the context of their site. Other organisations can ask us by email.

You may not frame our pages in a way that changes how they look, without our written permission. We may ask you to remove a link to us at any time, and you agree to remove it.

Spotted a link here that you think is offensive? Tell us. We'll consider removing it, but we don't have to.

4. Bookings, quotes and payment

Sending a form on this site is a request, not a booking. A booking is confirmed when we receive the payment required for it (see section 5). We then send you a confirmation with the date, time, meeting or pickup point and price.

Prices on this site are in US dollars (USD) and include VAT and local taxes. Quotes for private charters, groups, weddings, villas and other services are valid for the period stated in the quote.

You pay through our secure online payment page, run by our card payment provider, CyberSource. We don't see or store your full card number, and we never ask for card details by email.

5. Payments, changes and cancellations

Tours and private charters

These terms cover tours and private charters booked directly with LucianStyle Experiences or TIMELESS Speedboat Tours & Charters.

• If you book more than 30 days before your trip, you pay a 25% deposit when you book. The balance is due 30 days before the trip.
• If you book within 30 days of your trip, you pay in full when you book.

If your balance is overdue, we'll send you a reminder and a final date for payment. We may agree to give you more time. If the balance is still unpaid by that final date and we haven't agreed an extension, we may cancel the booking for non-payment and keep the deposit.

If you cancel

Cancellation times are measured from the confirmed pickup or start time of your trip, in Saint Lucia local time.

• More than 72 hours before: full refund
• More than 24 hours and up to 72 hours before: 50% refund
• 24 hours or less before, or if you don't show up: no refund

Late arrivals and missed departures

If you arrive late or miss the departure for a reason within your control, there's no refund. If something outside your control gets in the way, such as a delayed flight before a booked airport pickup, tell us as soon as you can. We'll consider it, but any refund, extra waiting time or replacement service is at our discretion and isn't automatic.

If we can't run your trip

If we can't provide the trip you booked, for example because of the weather or sea conditions, we'll contact you to agree a suitable alternative. If we don't agree one, you'll get a full refund. We won't move you to a different date or trip without your agreement.

Special arrangements

Standard bookings follow these terms. If you ask for a special arrangement that comes with different conditions, we'll tell you those conditions and agree them with you before it's booked.

Activities supplied by others

Some activities are supplied separately by other businesses and have their own terms. Where that applies, we'll show you those terms before you book.

Villa stays

These terms apply to new villa bookings made directly with us:

• You pay a 25% deposit when you book. The balance is due 60 days before arrival.
• If you book within 60 days of arrival, you pay in full when you book.
• If you cancel at least 60 days before arrival, we refund what you've paid, less 10% of the total rental price.
• If you cancel less than 60 days before arrival, or don't arrive, the rental isn't refunded.
• If we can't provide your stay, you'll get a full refund, unless you choose an alternative.

Existing reservations and bookings made through Airbnb keep the terms agreed when they were made. We show the policy that applies to your stay before you pay and in your confirmation.

6. Services provided by others

Some parts of what we arrange are provided by other businesses. For example, weddings normally involve a specialist wedding planner, villa stays may be in properties we manage or in partner properties, and attractions may have their own operators. Your quote or booking documents name the provider where this applies.

7. Safety on tours

Our captains and guides may refuse or stop an activity if they believe it isn't safe, for example because of the weather, sea conditions or a guest's behaviour. Please follow their instructions on board and on land.

8. Accuracy of the website

We work to keep the information on this site correct and up to date, but we don't promise that it is complete or accurate at all times, or that the site will always be available. Tour details, timings and prices are confirmed in your booking confirmation.

9. Content on other websites

We aren't responsible for content on websites that link to us. If you link to us, you agree to protect us against claims arising from your website. No link to our site may appear on a website that is unlawful, defamatory or obscene, or that infringes anyone's rights.

10. Disclaimer and liability

To the extent allowed by law, we exclude all representations, warranties and conditions relating to this website and its use. Nothing in these terms will:

• limit or exclude our or your liability for death or personal injury caused by negligence
• limit or exclude our or your liability for fraud or fraudulent misrepresentation
• limit any liability in a way that isn't allowed under applicable law
• exclude any liability that can't be excluded under applicable law

11. Governing law

LucianStyle Development Corporation is incorporated in Saint Lucia.

12. Changes to these terms

We may update these terms from time to time. The version on this page, with its effective date, is the one that applies. Bookings already confirmed stay under the terms that applied when they were confirmed.

13. Contact

LucianStyle Development Corporation (LucianStyle Experiences)
#11 Reduit Beach Drive, Rodney Bay, Gros Islet, Saint Lucia
Bookings: bookings@lucianstyle.com · General questions: info@lucianstyle.com
WhatsApp: +1 758 722 1200 or +1 758 712 3456

See also our Privacy Policy and Cookie Policy.